Leadership Information

Lead People...Manage Things


Master The Five Key Facets of High Performance Leadership

Many people in leadership positions struggle with understanding what makes a great leader. While billions of dollars are spent annually on leadership development, quality leadership is still in short supply.

Organizations have responded to the demand for high performance leadership with myriads of education and training programs and resources, which seem to be plentiful,...Amazon.com has over 9,000 references on leadership...yet most organized attempts at developing high performance leaders fail to achieve their aims.

So what does work?

In working with leaders we have isolated five key characteristics that successful leaders demonstrate. These work extremely well in all settings, be it governmental, non-profit or for-profit commercial. These five key facets of high performance leadership are universal.

They are easy to remember using the acronym FACET. Here they are...

Focus - Authenticity - Courage - Empathy - Timing

Focus

Effective leaders stay focused on the outcomes they wish to create, and don't get too married to the methods used to achieve them. They provide this 'outcomes focus' for their organization by emphasizing the mission, vision, values and strategic goals of their organization and at the same time building the capacity of their organizations to achieve them. This capacity building emphasizes the need to be flexible, creative and innovative and avoid becoming fossilized through the adoption of bureaucratic structures, policies and processes.

Authenticity

Leaders who are authentic attract followers, even leaders who are viewed as being highly driven and difficult to work for. Simply put, they are viewed as always being themselves?and therefore followers know what to expect from them and can rely on them, come thick or thin. Authenticity provides the leader with the currency to obtain 'buy-in' from key stakeholders, because it builds and maintains trust. Authenticity is the bedrock upon which the other facets are built.

Courage

The challenges facing leaders today are immense, and require great courage to overcome. Leaders are constantly being challenged by others, be it their own team, customers, the public or other stakeholders. Standing firm in the face of criticism, yet having the courage to admit when they are wrong, are hallmarks of courageous leaders. For example, shifting an organization from being introspective to becoming customer focused requires courage when people pay lip service to the new direction...it means calling people on their bluff.

Empathy

Effective leaders know how to listen empathetically?thus legitimizing others' input. By doing so, they promote consensus building, and build strong teams. They coach others to do the same, and so create a culture of inclusiveness. They tend to be great listeners who capitalize on the ideas of others, and provide recognition for these ideas, yet they don't get bogged down in overly complicated dialogue. While they create learning organizations that place a high value on dialogue and continuous feedback, they know when to take action, when to 'fish or cut bait', which brings us on to the final facet...

Timing

The one facet that can make or break a leader is in knowing when to make critical decisions and when not to. All of the other facets must be viewed as subservient to getting the timing of critical decisions right. There is a need to be focused, authentic, courageous and empathetic, but get the timing wrong on critical decisions and everything else stands to be nullified. Great leaders move with appropriate speed. They don't believe that everything must be done immediately...they know how to prioritize, and how to get their team to prioritize. As well, they engage in timely follow-through to ensure actions that are committed to happen in a well coordinated and timely way. They use time as an ally.

Is that all it takes to be a great leader?

These facets of high performance leadership are not exhaustive. Just as one would look at the facets of a diamond, upon closer observation other facets become observable. Any person can aspire to being a great leader by commencing with these facets. If you are in a leadership role, regardless of your position in your organization, start by asking yourself the following key questions:

Key Questions

How focused am I? How much of my time do I spend communicating and inspiring people about our mission, vision, values and strategic goals? How much focus do I create in my organization? How married am I/my organization to methods that have outlived their usefulness?

Am I viewed as authentic? Do people see and hear the real me? Do I wear a mask at work, and remove it when I leave each evening?

How courageous am I when my values, vision and goals are challenged? Do I stand firm and only change my position when I know that I am wrong? Do I have my team identify what they need to STOP doing, what they need to START doing and what they need to CONTINUE doing to achieve our focus?

How empathetic am I? Too much/too little? Do I create enough opportunities for open and candid dialogue? Do I ever find myself and my team getting bogged down in consensus building, or achieving false consensus? Is there a feeling of inclusiveness amongst the members of my team and throughout our organization, and with other stakeholders, including customers?

Do I make and execute decisions in a timely fashion? Do I know when to 'fish or cut bait?' - do I demand well coordinated and timely execution of strategy from others? Do I use time as an ally?

What you can do to create a high performance leadership culture...

Asking these questions in a candid way will open up many possibilities for you, your organization or your clients...if you have the courage as a leader to do it.

Building and sustaining a high performance leadership culture takes time, patience and a clear focus on the vital few characteristics that leaders can develop naturally and authentically. Listening to what people expect from you as a leader, and then responding empathically, in a timely fashion, will move you dramatically towards mastering these five key facets of high performance leadership.

Above all, you need to TAKE ACTION.

About The Author

Brian Ward is a Principal in Affinity Consulting. He works with senior and middle management and their teams to improve performance. His website is at http://www.affinitymc.com where you can sign up for his free monthly ezine Strategy in Action

brianward@affinitymc.com

  


MORE RESOURCES:

5 Reasons It's Incredibly Difficult To Rely Upon Leaders
Forbes
The marketplace continues to change fast, and as it does leaders are still trying to figure out how to best change with it. They are learning the hard way that they must touch the business just as much as they lead it. Leaders need to start rolling up ...



7 Habits Of Natural Leaders
Huffington Post
Successful leadership, like happiness, is one of those things that everyone claims to have the "secret" to. There are more than 27,000 leadership books on Amazon, thousands of seminars on leadership skills held in conference rooms across the country ...

and more »


3 Leadership Lessons For Women Cofounders In Tech
Forbes
The tech sector is a notoriously difficult place to be a woman. A congressional report showed that only 7% of women-founded businesses receive venture capital funding. Every time we turn around, it seems there's another gaffe that causes a rise within ...



INSEAD Knowledge

A Conversation on Blue Ocean Leadership
INSEAD Knowledge
On the other hand, if we think about leadership as a service that people in an organisation “buy” or “don't buy”, the focus of study is moved to the demand side and on what acts and activities leaders need to undertake in order to boost their teams ...



Two Convenient Myths About Leadership*
Forbes
Anyone following the leadership turmoil in American iconic firms like EK, HP and JC Penney JC Penney in recent decades — or having observed how different divisions, departments, and teams are managed within large organizations — cannot help but ...



Walgreen Soap Opera Giving Leadership Headaches
Fox Business
But the leadership soap opera unfolding at Walgreen Company (WAG), one of the nation's largest drugstore chains, looks to be far more dysfunctional than what you might expect to see at your average everyday publicly traded company. A defamation suit ...

and more »


The Guardian

Inspiring leadership for challenged schools
The Guardian
But the importance of high-quality leadership in our schools cannot be overstated. We know there is a strong link between school leadership, quality of teaching, and outcomes for pupils. That is why last month I launched Talented Leaders, a programme ...



Winona State Faculty Unhappy With MnSCU Leadership
CBS Local
The Winona State University Faculty Senate cites a pattern of secrecy in MnSCU decision making in its unanimous vote on leadership Monday. The Faculty Senate says system leaders have been unwilling to incorporate greater student and faculty input in ...

and more »


Leadership one of Conner's strongest traits for men's soccer team
UW Badger Herald
As of late, Wisconsin men's soccer head coach John Trask has gotten some big-time names to come play for him at UW. But with 12 new freshmen on this year's squad, a lot of those names have departed from the program that Trask once brought to UW.



DeKalb Daily Chronicle

McCaskey emphasizes leadership, reading with DeKalb fifth-graders
DeKalb Daily Chronicle
Danielle Guerra - dguerra@shawmedia.com Chairman of the Chicago Bears George McCaskey talks to fifth-graders at Gwendolyn Brooks Elementary School in DeKalb about leadership and the importance of reading and doing well in school on Tuesday, ...


Google News

Article List | Index | Site Map
All logos, trademarks and articles on this site are property and copyright of their respective owner(s).
The comments are property of their posters, all the rest is Copyright © 2006 CanadaSEEK.com - All Rights Reserved.