| |
| |
|
Coaching Information |
|
|
|
Receiving Thanks and Praise - The View from the Other Side
We demand more from those who provide to us and because we are frequently in roles which deliver goods and services ourselves, we are on the receiving end too - of complaints, frustrations and generally poor behaviour. Why is it that when we are on the receiving end, we miss the fact that we ourselves, when we hang up our service-provider-hat at the end of our shift, often end up as 'customers behaving badly' too? Why do we take our own frustrations out on others, the way it has been taken out on us? Why do we sometimes become the Hyde from our normal Jekyll? So, when someone goes the 'extra mile' to say 'Thank you', or appreciate the actions you have taken? What do you take from that and how do you react? You feel good, I guess. Indeed, very good. So you have the opportunity to 'pay forward' when your leave your place of business and be on 'the other side of the counter'. But do you have to wait until you have a good experience? Or might, just might you overcome bad experiences by reacting differently. Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, http://www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - it would be good if you could include a live link). ...helping you, to help your people, to help your business grow...
MORE RESOURCES:
coaching - Google News |
|
|
|
RELATED ARTICLES
Executive Coaching and Effective Learning We've all been through training events-workshops, seminars, and courses that didn't affect our behavior as much as we would have preferred. And while each provides valuable information and tools for increased productivity, most of us also understand what happens after the workshop is over. Controlling Behavior, Loving Behavior When Zack and Tiffany started counseling with me, they were on the verge of divorce after 16 years of marriage. Neither really wanted to end the marriage, yet both were miserable. The Adventure Attitude Of the 60,000 people who lived to be over 100 in the United States in 2002, the single most important characteristic they had in common was their ability to be positive in the face of change. They were able to look at things objectively, put them in perspective and move on. Assertive Communication: 20 Helpful Tips Most of us know that assertiveness will get you further in life than being passive or aggressive. But few of us were actually taught how to be assertive. Let's Say You're a Dog. Are You So Competitive You'd Eat a Carrot? Seems like a gal always learns something out on the farm! Yes, it's a farm tale and I'm going to change the names of the animals to protect the guilty!I spent last weekend down in Lower Alabama where my friend from high school owns a farm. On the neighboring property there lives a donkey we'll call "Jake. Leadership Coaching - Easier Said Than done Recently at a Pharmaceutical meeting in Europe, one of the presenters shared the results of a recent study that demonstrated that Managers who were trained in Eight Step Coaching Skills were out selling DM's who were not trained in the program. This quantitative data seems to support that the cornerstone of success lies in effective leadership coaching and diagnosing the needs of the Representatives. The Right Time and Place (Channelled)Roy?I am sending you this quote from Sōtō Zen, Dōgen's Shōbōgenzō Zuimonki, please read it.Once someone advised Dōgen to go to Easter Japan if he wanted to see Buddhism prosper. The Benefits of Coaching When I was first introduced to the profession of personal coaching, my first initial thought was that it sounded exactly like something I would love to pursue. I did further investigation into the profession and before I knew it I was happily enrolled in the Coach Training Program offered through Coach U University in Colorado, USA. Taking The Coach Approach When you use what you go through to grow through, you take the coach approach. I am suggesting that you hire your own counsel. The X-factor Would you agree that today most of us have the same set of opportunities and the same set potential?If you agree with me, then perhaps you might like to consider this puzzling question: if we all have the same opportunities and potential why are some people more successful than others?It could be said that some people are more privileged than others, and while this is certainly true, you could argue that there is proof in every day life of people who started off with zero and went on to accumulate incredible wealth. It could be said that some people have better academic ability than others and while this is true you could argue the case of all the people who achieved success after years of under-achieving in education. HR Professional in New Avtaar: HR as a Coach and Mentor IntroductionThese days in corporate sector, everybody is talking about the role of HR professional as a coach and mentor. People are exited as well as confused. Guilt By Association & Wealth By It Too! "Tell me what company thou keepst, and I'll tell thee what thou art." - Miguel de Cervantes (1547 - 1616) Spanish novelist. Burn-Out ...Whats Next? If you feel the heat of burn-out, it is possible to stop the fire before it stops you. Burn-out burns out confidence trust hope Burn-out can burn up your job your marriage your friendships There is a simple strategy for helping yourself prevent burn-out, especially if you are a person with more responsibilities than choices. Media Underload! The Stress Reducing Psych-Diet The war, taxes, the economy, increased health problems, crime on the rise, overwhelming divorce rate, corruption in corporate America, and, oh yes, Janet at the Super Bowl! Where does it end? With so much going wrong, whats going right in the world?It is times like these that I find myself mired down in the muck spewing forth from every media outlet. Like water dripping on a sponge, this negativity begins to seep in and pervade my thoughts and influence my reactions to the world around me. The Pitfalls of Procrastination We all put off making decisions and taking action sometimes (yes, me too). It's okay to do that occasionally but if you are a regular pontificator then it will constantly cause you pain, even if you aren't aware of it. 4 Amazing Tips To Successfully Persuade Anyone Having excellent persuasion skills is one of the most important abilities to possess in today's fast-paced world. We need the support and cooperation of other people to help us in reaching our goals. Profitable Idea Generation in 4 Steps Using Improv A large percentage of business are stuck, tied to narrow ways of thinking about themselves and their products. In the business environment you can't be stuck and survive. How to Coach Yourself! Some people are not in a position to work with a coach right now. Some are stretched financially, while some are still using the "lone ranger" method. Avoid the Tendency to Underestimate Your Greatness As a whole I think there is a sad tendency in most of us to underestimate just how powerful we are. Just how much greatness lies inside each and every one of us - just waiting to get out. How to Make $100,000 Dollars as a Personal Trainer - Part B for Business! My name is Greg Ryan. For the last twenty years I have counseled thousands of personal trainers, fitness directors and gym owners on how be successful in the health and fitness industry.
|
| Article List | Index | Site Map |
|
All logos, trademarks and articles on this site are property and copyright of their respective owner(s).
The comments are property of their posters, all the rest is Copyright © 2006 CanadaSEEK.com - All Rights Reserved. |
