| |
| |
|
Coaching Information |
|
|
|
Coaching Employees - The Chronic Excuser
Most of us find coaching employees to be an effective, even enjoyable, approach to leadership and management. Coaching provides a way to help team members grow and develop, while achieving business objectives. But occasionally, we encounter a team member who has an excuse for every situation. How can we help team members like this accept responsibility and focus on solutions, rather than dwell on the reasons why things aren't accomplished? How can we ensure that we really gain commitment and consensus on plans, assignments, and projects Coaching Employees and Advice First, it's important to remember that excuses come in two flavors. The first, called Type I excuses, usually surface when raising performance issues with a team member.
As we try to help the team member accept personal responsibility, we should never let an excuse go unaddressed. However, with a "chronic excuser," it can feel like an endless cycle. Some excuses, called Type 2 excuses, are legitimate. These excuses are an important signal. Left unaddressed, Type 2 excuses can result in team members feeling insecure, unsupported, and frustrated. Team members may have real concerns about the plans you've created, or their ability to follow through on them. Openly addressing Type 2 excuses allows you to review the plans you've made, make sure they're viable, and reinforce your confidence in the team member. Exercising patience in listening will help you weed out the real obstacles from the smokescreens. You can demonstrate support by removing legitimate obstacles. You can also teach a powerful lesson in accountability by exposing the smokescreens. Excuses also generally arise when establishing a plan. For team members with low confidence or little experience, it can be frightening to make commitments, and they may feel a need to "hedge their bets." When a team member raises a concern indicating that circumstances beyond his/her control might prevent them from achieving their goal, this sends a message that they're not sure they can carry out the plan. As you make a pattern of confronting - in a supportive, cooperative way - the excuses made by reluctant team members, you'll convey an important message about your commitment to accomplishing goals, helping your team members improve, and establishing a spirit of accountability in your work. If you would like more information about coaching employees, please contact a Regional Manger at CMOE at (801)569-3444. You can also visit CMOE's website for more information.
MORE RESOURCES:
coaching - Google News |
|
|
|
RELATED ARTICLES
Are You Seduced by The Dark Side of Wealth Creation? Get-Rich-Quick Scammers With the growing number of expert business people, consultants and coaches keen to make money from multiple streams of income I thought I'd share a WARNING to help you spot genuinely useful information from dangerous scams.There's a very simple seduction trick that is deadly powerful when it comes to parting the masses (whether they consider themselves highly intelligent or not) with their cash. The Need to Feel Special From the time Jennifer was a little child, she was demanding of attention, especially from her mother, Sarah. With two older brothers, Jennifer had a "special" place in the family as the baby and the only girl. How to Slow Your Spinning Mind Have you ever laid in bed trying to fall asleep, but your mind keeps spinning with all the things you need to do? Your thoughts just keep ticking?We wind ourselves up like a motor when we pile on more things than can possibly get done in the time frame have. When we rush to appointments, speed in the car, load up on coffee, smoke on our breaks and make it to places "just in time", it's no wonder some of us can have a hard settling in for the night. A Perrverse Confidante Direct Answers - Column for the week of July 15, 2002Dad passed away years ago and Mom lives alone. She is still young and healthy, yet she always plays the victim. Its Only Adult ADD-What A Relief! For most of her fifty years, Barbara was at war with herself. Keeping organized, being on time, and finishing what she started were always a struggle. Action NOT Reaction Do you feel you are in charge of your life do you really believe that you control your destiny? Or you are of those people who feel manipulated all the time, they are doing things and they don't know, why? Do you have the sense that you are a wooden puppet that someone else pulls the strings?I have an answer for you.Psychologists have proven that human decisions are based on emotions, and once an emotional decision is made they use their logical part of the brain to justify that decision. Searching For Your Calling - Quest or Curse? Judging by the extraordinarily positive reader response to Po Bronson's What Should I Do With My Life?, people are aching for a sympathetic outlook on their stories of career dissatisfaction.They tend to be their own harshest critics, often riddled with self-doubt and embarrassment about not getting this "career thing" right. The Great Marketing Reframe From grimaces to stomach knots, talking about marketing seems to take on the sound of Charlie Brown's teacher, with so many syllables of "wah WAaah, wah WAah, wah." What does this mean? For starters, I find it terrifying ironic that, when it boils down to it, truly - marketing and coaching are actually ONE. Buyer Beware: Choose A Business Coach Carefully To Get The Results You Want Consider this scenario. A colleague suggests you get a business coach. People Pleasing and How to Stop! "People pleasing can leave you feeling empty and taken advantage of." Deb MeltonOne of the ways fear shows up in our lives and keeps us from living fully is when we become a people pleaser. Nothing is left to Chance You are going to meet a very important client for lunch. What do you do? If you are anything like Anna the first job is to ensure the outside you is perfect, well dressed, matching clothes, clean shoes, washed in your favourite soaps, perfume. Online Counseling - a Timely Happenstance Online counseling may be the latest and greatest improvement in therapy. It seems to be perfect for this fast-paced world with many workers who sit by their computer screens all day long. Email Etiquette 1 I thought it might be worth visiting some email etiquette for all as the majority of the readers of this newsletter are now on email.It is important to consider that when emailing people you are on show, whether you like it or not, 24 hours a day, 7 days a week. 5 Steps to Derail Difficult People - Your Surefire Way to a Peaceful Resolution That one guy at work that always has to be right; your buddy's wife who can't eat anywhere they serve burgers, or the monster-in-law, I mean mother-in-law, with too many opinions for your own good, difficult people, we all know them. So the question is, is there a right and a wrong way to deal with them? The answer is yes, if you want to avoid unnecessary confrontations. Use a Journal for Self-Discovery and Self-Expression As a therapist, I often suggest to clients that they explore their feelings and thoughts by keeping a journal. Sometimes clients ask for a bit of direction with this process. The Joy of Learning! "Part of what motivates me to write this book is a concern that we've lost touch in education with the sheer joy of what it means to learn something new." -Thomas Armstrong, Author, Awakening Genius in the ClassroomI think I was around 6 years old, when my mum decided to put me into Piano class. Be Better at Business - And Lose Weight, Too! In business, individuals often secure the services of a success coach like myself to "fix" certain areas of their professional life. The desired fixes typically range from a desire for a promotion and/or a salary increase, to on-the-job performance enhancements, to improving one's personal productivity, to boosting one's level of enthusiasm about their job. 7 Effective Ways To Boost Your Self Esteem 1. Get a life purpose statement. Change vs Transition "There is a time for departure, even when there's no certain place to go." -- Tennessee WilliamsThe words change and transition are often used interchangeably. The Fastest Way to Ruin Yourself I don't know many people who would admit to wanting to ruin themselves, but there are a lot of people who are doing everything they can to accomplish that very goal. They certainly don't see it that way, but if you look at the way they live, you can see it happening.
|
| Article List | Index | Site Map |
|
All logos, trademarks and articles on this site are property and copyright of their respective owner(s).
The comments are property of their posters, all the rest is Copyright © 2006 CanadaSEEK.com - All Rights Reserved. |
